Q1 Are you a factory or trading company?
We are a professional factory specialized in manufacturing Safety Shoes; Mainly engaged in Safety shoes, labor protection shoes, chef shoes, nurses shoes, functional shoes, Steel toe shoes - Waterproof safety shoes - Insulation safety shoes.
Q2 What's your Minimum Order Quantity?
The MOQ is 1 pair for stock items, and 500 pairs for customized items per color/size.
Q3 Can I put my design logo on the items?
Sure, we can provide various logo options and accept custom customer designs.
Q4 Do you make OEM and ODM? Do you have designers?
Yes. We offer both OEM and ODM services. Our design team can create designs based on your ideas for free.
Q5 What's your sample policy?
We provide free samples for items in stock without customization requirements. For custom products, a custom sample fee will be charged, which is refundable once your bulk order reaches 2000 pairs per design and color.
Q6 What is your delivery time and payment terms?
Delivery time depends on quantity and shipping method. Normally, it takes 3-5 work days for items in stock, and 25-30 days for customized items (custom size, color, material, etc.). Our payment terms include T/T, PayPal, Western Union, Credit Card, etc.